Legal
Privacy Policy
Last updated: 15 May 2026
Keystone Education is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Who We Are
Keystone Education ("Keystone", "we", "our", "us") is an educational consultancy operating from 150 Orchard Road, #08-15, Orchard Plaza, Singapore 238841. We can be reached at hello@keystoneeducationadvisory.sg or +65 9789 0764.
2. What Data We Collect
We collect personal data that you provide to us directly, including: • Your name, email address, phone number, and WhatsApp number • Your child's name, current school, year/grade level, and academic background • Target schools or programmes of interest • Any additional information you share in enquiry forms or consultations • Communications between you and Keystone (emails, WhatsApp messages) • Website usage data collected automatically (pages visited, time on site, browser type) via analytics tools
3. How We Use Your Data
We use your personal data to: • Respond to your enquiries and schedule consultations • Deliver the educational programmes and mentoring services you engage us for • Send weekly progress reports and updates related to your child's programme • Communicate important information about your engagement with Keystone • Improve our website and services based on usage patterns • Comply with legal and regulatory obligations We do not use your data for unsolicited marketing. We will only contact you with promotional information if you have expressly opted in.
4. Legal Basis for Processing
We process your personal data on the following grounds: • Contractual necessity — to deliver the services you have engaged us for • Legitimate interests — to manage our business operations and improve our services • Consent — where you have explicitly agreed to a specific use (e.g., receiving updates) • Legal obligation — where required by Singapore law, including the PDPA You may withdraw consent at any time by contacting us at hello@keystoneeducationadvisory.sg.
5. How We Store and Protect Your Data
Your data is stored securely using industry-standard measures. We use password-protected systems, encrypted communications, and restricted access controls. Only authorised Keystone staff with a legitimate need to access your data may do so. We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted.
6. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with: • Trusted service providers who assist us in operating our business (e.g., form processing, email delivery, analytics) — bound by confidentiality agreements • Professional advisors (lawyers, accountants) where necessary • Regulatory or government authorities where required by law We do not share your data with any international school, advertiser, or third party for marketing purposes.
7. Your Rights Under the PDPA
Under Singapore's Personal Data Protection Act 2012 (PDPA), you have the right to: • Access the personal data we hold about you • Correct any inaccurate or incomplete data • Withdraw consent for the collection, use, or disclosure of your data • Request deletion of your data, subject to legal retention requirements To exercise any of these rights, contact us at hello@keystoneeducationadvisory.sg. We will respond within 30 days.
8. Cookies
Our website uses cookies to improve your browsing experience and collect anonymous usage statistics. For full details, please see our Cookie Policy at keystoneeducation.sg/cookies.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision will be shown at the top of this page. Continued use of our website or services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact: Keystone Education 150 Orchard Road, #08-15 Orchard Plaza Singapore 238841 Email: hello@keystoneeducationadvisory.sg Phone: +65 9789 0764